Interpreting Services for Councils

Pearl Linguistics: working in your local community!

Pearl Linguistics provides interpreting services for Councils.

At Pearl, we work with several local authorities throughout the UK and assist them in providing services from social work to housing to ensure that they are meeting the needs of their local community. We understand the importance of providing highly skilled interpreters who often have to handle sensitive and sometimes distressing information.

Confidentiality and impartiality remain key features of our service offering. With hundreds of clients using our services daily on ad-hoc or "exclusive contract" basis, there is no requirement of Local Authorities we cannot meet.

With our thousands linguists who are experts in local authorities’ work and service requirements, we are able to provide:

Written translations
Audio translations
Face to face interpreting
Telephone interpreting
BSL interpreting
Lipspeaking
Transcription
Large Print
Braille
Pictorial English (Easy Read)
Audio Recording

What can we do for you?
Everything we have done for our existing clients who made it possible for us to win a number of national excellence awards over the last few years. We can provide you with:

a 100% bespoke service (adapted to your organisation’s specific needs);
a dedicated Account Manager who will make everything possible for you, sometimes even your most "unrealistic" deadlines;
a dedicated Project Manager and Booking Coordinator, so you will only ever need to speak to one person about your requirements;
a continuous service available 24/7, every day of the year - including weekends and Bank Holidays;
response times beyond expectations (same day/next day translations as standard, same day interpreting bookings accommodated);
full provision for urgent requests/last minute amendments to existing bookings;
interpreters in your local area for a swift service;
experienced, qualified, accredited and enhanced CRB-checked linguists;
translators based in the UK or country f your choice;
270 working languages, including the some of the world's rarest dialects;
solutions for disability requirements such as BSL interpreting, Braille, Lipspeaking, Large Print, Pictorial English, Audio Recording etc;
access to more BSL interpreters than any other language agency;
detailed and 100% bespoke management reports, booking sheets, order forms, invoices etc;
complementary client training sessions;
100% security and confidentiality of your documents and information;
an online booking and support portal designed specifically for your organisation (ORBIT™ - please see attached for an introduction);
free and unlimited staff training sessions in your premises;
individual meetings with every relevant department to provide full introduction to the service;
Welcome Packages (hardcopy and electronic);
various language tools such as Language Identification Cards and Country - Language Information Posters; and
service information for your newsletters, intranet and website

Try Pearl Linguistics’ interpreting services for Councils today!

If you would like to find out more about how Pearl could assist with the interpreting and translation needs of your local community, call us today on +44 (0)20 7253 7700 or email us at alex@pearllinguistics.com.