Interpreting Services for Primary Care Trusts

Pearl Linguistics: keeping our finger on the pulse of the NHS!

Pearl Linguistics provides interpreting services for PCTs.

Pearl Linguistics is proud to be one of the largest suppliers of interpreting services to the National Health Service (NHS) in the UK and have contracts with over 40 Primary Care Trusts in the country. We work with some of the most diverse PCTs nationwide to provide a bespoke interpreting service which meets the needs of their patients. With hundreds of PCT staff using our services daily on ad-hoc or an "exclusive contract" basis, there is no medical language service requirement we cannot meet.

With our thousands of linguists who are experts in medical, pharmaceutical and other healthcare related issues, we are able to provide:

• Written translations
• Audio translations
• Face to face interpreting
• Telephone interpreting
• BSL interpreting
• Lipspeaking
• Transcription
• Large Print
• Braille
• Pictorial English (Easy Read)
• Audio Recording

What can we do for you?
Everything we have done for our existing NHS clients who made it possible for us to win a number of national excellence awards over the last few years. We can provide you with:

• a 100% bespoke service (adapted to your Trust’s specific needs);
• a dedicated Account Manager who will make everything possible for you, sometimes even your most "unrealistic" deadlines;
• a dedicated Project Manager and Booking Coordinator, so you will only ever need to speak to one person about your requirements;
• a continuous service available 24/7, every day of the year - including weekends and Bank Holidays;
• response times beyond expectations (often providing a face-to-face interpreter onsite within the hour);
• full provision for urgent requests/last minute amendments to existing bookings;
• interpreters in your local area for a swift service;
• experienced, qualified, accredited and enhanced CRB-checked linguists;
• translators based in the UK or country of your choice;
• 270 working languages, including the some of the world's rarest dialects;
• solutions for disability requirements such as BSL interpreting, Braille, Lipspeaking, Large Print, Pictorial English, Audio Recording etc;
• access to more BSL interpreters than any other language agency;
• detailed and 100% bespoke management reports, booking sheets, order forms, invoices etc;
• complementary client training sessions;
• 100% security and confidentiality of your documents and information;
• an online booking and support portal designed specifically for your organisation (ORBIT™ - please see attached for an introduction);
• free and unlimited staff training sessions in your premises;
• individual meetings with every relevant department to provide full introduction to the service;
• Welcome Packages (hardcopy and electronic);
• various language tools such as Language Identification Cards and Country - Language Information Posters; and
• service information for your newsletters, intranet and website

Try Pearl Linguistics’ interpreting services for PCTs today!

If you would like more information about how Pearl can help your Trust to save money whilst still providing a high quality service, please call us today on +44 (0)20 7253 7700 or email us at info@pearllinguistics.com.